Dentists' Q&A
How will I be able to identify patients as Securian Dental members?
Securian Dental patients will have identification cards that clearly identify them as members.
Where do I send claims once I've provided dental services to a Securian Dental member?
Please send claims to the address listed on the back of your patient’s ID card.
When I submit a claim to Securian Dental, will I be paid directly for the amount allowed under the plan or will the patient receive the check?
If you request assignment of benefits on the claim form, the check will be sent to you. If not, the check will be sent to your patient.
Do I have to submit a pre-estimate of benefits for patients covered by Securian Dental?
Securian Dental recommends submitting a pre-estimate of benefits before providing high-cost dental care so you can accurately determine the benefits available under your patient's dental benefit plan. The pre-estimate of benefits will provide you with the coverage available and the amount of patient liability for the services provided.
